Blameless Postmortems: Shipping that Learns
• Blameless postmortems shift focus from who failed to what the system allowed. • Roots in aviation and safety science (Reason, Dekker); tech popularized via Google SRE. • Value: faster recovery, better design, higher trust; risks: performative rituals without follow‑through. • Add action tracking, owner, due dates, and review loops.