Archive
Hacker Ethic in Everyday Apps
You don’t have to wear a hoodie or compile a kernel to live by the hacker ethic. If you’ve ever poked through a settings page to see what’s possible, filed a bug with a repro case, or used a keyboard shortcut nobody told you about, you’ve practiced it. This essay follows curiosity, openness, and hands-on learning as they slip from hacker lore into mainstream app design—and why inviting users behind the rope can make products stickier and kinder. 🧰
Patch Notes, Easter Eggs, and Trust
Open any app store and you’ll see the heartbeat of software pulsing in tiny paragraphs: “Fixes an issue where…” “Improves performance when…” To most teams, patch notes are an obligation tacked on at the end of a sprint. To great teams, they’re a product surface—a visible edge where the code meets the social world. What you write there can lift adoption, reduce support load, and—most importantly—create trust.
Changelog as Story: How Software Talks to Users
Most users never read the whole documentation, but many skim the changelog. It’s the heartbeat of a product, announcing fixes, features, and sometimes values. Treating it as narrative—rather than a dump of bullet points—can improve adoption, reduce support tickets, and build trust. (more…)